If you'd like to return a firearm, first consider the following:
- We strongly recommend that you thoroughly inspect your firearm before accepting the transfer from your FFL.
- Once you accept the transfer of a firearm from your FFL you have agreed to take complete ownership and responsibility for that product. This is still the case if any defects or damages are found at a later time.
- After a firearm has been transferred from an FFL any repair or replacement will need to be worked out directly with the manufacturer through the company's warranty.
There are damages or defects with my firearm:
If you find any defects or damages on your firearm before you accept the transfer from your FFL, we will send your FFL a return label to ship the product back to GrabAGun. Depending on your situation, we may send a replacement firearm or issue a full refund.
I'm not happy with my firearm:
If there are no defects or damages on your firearm and you are simply unhappy with the product, then we will still provide a refund only if you have not accepted the transfer of the firearm from your FFL. You will be responsible for the cost of shipping the item back to GrabAGun, as well as a 15% restocking fee, both of which will be deducted from your refund.